Description

The Account Manager at Cigna Healthcare is responsible for driving membership growth within existing accounts and effectively managing business relationships with client accounts. This role requires the implementation of strategies and policies related to account management, ensuring systems and processes meet the needs of both internal and external clients. The successful candidate may also provide guidance to less experienced account managers.

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Company Culture and Environment

Cigna Healthcare fosters a culture of advocacy for better health, empowering employees to support customers through their healthcare journeys. The environment emphasizes collaboration and growth, encouraging team members to make impactful choices that improve health and vitality.

Career Growth and Development Opportunities

There are opportunities for mentoring less experienced account managers, allowing for professional development and enhancement of leadership skills. Working at Cigna Healthcare provides a chance to be part of a team that drives growth and improves lives.

Detailed Benefits and Perks

Cigna Healthcare offers competitive salaries and a supportive working environment. Employees will also enjoy a tobacco-free workplace, promoting health and wellness among staff.

Compensation and Benefits

• Competitive salary
• Health benefits
• Opportunities for career advancement
• Supportive work environment with a focus on employee wellness
• Flexible work options available

Why you should apply for this position today

This role offers a unique chance to make a significant impact in the health benefits sector while working for an organization committed to improving lives. By joining Cigna Healthcare, you will become part of a mission-driven team that values innovation and customer service.

Skills

• Excellent communication and customer service skills
• Strong sales negotiation abilities
• Financial savvy with the ability to grow a book of business
• Experience in sales, marketing, underwriting, or operations
• Proficient in managing client relationships, particularly with large organizations (500+ employees)

Responsibilities

• Overall account management responsibility for assigned CIGNA HealthCare customers
• Drive persistency results, membership growth, and revenue
• Cultivate relationships with customers and brokers/producers
• Provide insights that positively impact financial outcomes
• Ensure exceptional service through the development of a high-performing Client Management team

Qualifications

• College Degree or equivalent years of relevant experience
• 5+ years of experience in health benefits, with a preference for client management experience
• Proven track record in sales or customer service
• Ability to manage large accounts effectively

Education Requirements

• College Degree in a relevant field or equivalent experience

Education Requirements Credential Category

• Bachelor’s degree preferred but not mandatory

Experience Requirements

• Minimum of 5 years of relevant experience in health benefits or account management

Why work in Chicago, IL

Chicago is a vibrant city rich in culture, history, and opportunity. It boasts a diverse workforce and numerous professional development opportunities. With a lively arts scene, diverse culinary options, and extensive recreational activities, Chicago offers a well-rounded lifestyle that supports both personal and professional growth.