Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
Coastal Travel Solutions is a leading travel agency that provides exceptional travel experiences to its clients. We are currently seeking a Remote Customer Service Representative to join our team. As a Remote Customer Service Representative, you will play a critical role in providing our clients with top-notch customer service.
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Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide information about our travel services and products
- Help customers book and manage their travel itineraries
- Resolve customer complaints and issues effectively and efficiently
- Work with other teams to ensure customer satisfaction
Requirements:
- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Ability to work in a fast-paced environment
- Comfortable using computers and software applications
- Strong problem-solving skills and attention to detail
- Customer service experience preferred but not required
Compensation:
This is an entry-level position with a starting hourly pay rate of $25/hour. We offer a flexible work schedule and opportunities for advancement within the company.
About Coastal Travel Solutions:
Coastal Travel Solutions is a full-service travel agency that offers customized travel packages to meet the needs of our clients. Our team is made up of experienced travel professionals who are dedicated to providing exceptional customer service.