Premium Billing Specialist - Remote with Pacific / Hawaiian Time Flex Hours

October 8, 2024

Company: Hawaiian

Industry: Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.

Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment.

We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.

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What We Offer You:

A culture that values employees and celebrates, empowers, and inspires a diverse workforce
Outstanding comprehensive benefits package
PTO provided at date of hire
11 paid holidays
401(k) with up to 6% match; fully vested from day 1
Remote opportunities with company-provided equipment
Team-oriented, collaborative group of peers
Career advancement opportunities
Tuition Reimbursement
Employee Assistance Program
Inclusion Council and Employee Resource Groups
Recharge Days and Volunteer Time Off
This is a multi-level position.
This is a remote position.

Life Takes You Places! Are you ready to join us?

Hours:

In order to support our teams in the Pacific and Hawaiian time zones, we are ideally targeting individuals in the PST / HST zone that have the ability to work adjusted hours. Ideally the incumbent can be available to work one of the following schedules:

Monday thru Thursday 8:00 a.m. PST to 7:00 p.m. PST, Friday off.
Monday thru Friday 10:00 a.m. PST to 7:00 p.m. PST
Monday thru Friday 9:00 a.m. PST to 6:00 p.m. PST

Compensation:

The starting base salary range for a Premium Billing Specialist I is $35,000 to $48,000. Actual salaries will vary by geographic location and are based on factors such as candidate’s qualifications, experience, skills, competencies, and internal equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance.

A Premium Billing Specialist I will:

Reconcile and process premium billings and balances daily reports.
Prepares system-generated individual premium billings for mailing.
Maintain and research premium suspense as well as premium refunds and correspondence.
Prepare necessary correspondence for conservation of individual products.

Essentials Duties:

Analyze, process and accurately reconcile and post group payments in a timely manner.
Analyze and research suspense on the groups to ensure premiums are posted correctly.
Complete Payment Audits for groups in MS Excel.
Achieve acceptable quality and productivity benchmarks by multi-tasking in high volume environment on a daily basis.
Have excellent written communication skills, strong product knowledge and procedure expertise.
Work collaboratively with internal customers to meet established departmental service level goals.
May perform other duties as assigned based on department needs.

Required Knowledge, Skills, and Abilities:

Outstanding research and reconciliation skills
10-key by touch skills
Intermediate MS Excel skills
Excellent verbal and written communication skills and ability to compose professional correspondence
Excellent problem solving and research skills
Ability to maintain attention to detail and maintain a low error rate
Ability to prioritize tasks, multi-task and handle deadlines
Ability to handle confidential information
Ability to perform accounting research in servicing system

Required Education and Experience:

High School Diploma or Equivalent
1 to 3 years general accounting, payroll, or accounts payable experience; Bachelor's degree may be substituted for experience requirements
Or, equivalent military experience

Preferred Education and Experience:

LOMA 280 & 290; FLMI
Some college course work