Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
Remote Care Partners provides healthcare providers with a cloud-based platform for population management. The RCP software delivers crucial services that include remote patient monitoring, chronic care management, patient education/engagement, and telemedicine. The intuitive platform enables our virtual nursing coaches to provide comprehensive patient care between office visits. The RCP Medical/Clinical Assistant is responsible for assisting the nurse coach in reviewing normal vital signs, uploading patient documents, achieving discharge/referral paperwork, compiling and mailing letters, and contributing to the healthy virtual work environment. RCP Clinical Assistants work closely with both the RCP nursing team and the practice.
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Requirements:
- MA/CA with at least 3 years of experience
- Office experience preferred
- Active Medical/Clinical Certification
- EMR/Computer skills required.
- Self-starter mindset
Duties and Responsibilities:
- Attend daily huddle meetings with the nurse coach team
- Review normal vital sign readings
- Educate patients on the equipment they will be using
- Perform patient and staff satisfaction surveys
- Support culture of personalized patient care
- Assist the nurse coach in obtaining needed records from outside facilities
- Upload necessary documents in the patient’s electronic medical record
- Support patient engagement in the program
- Mail out patient attrition outreach letters
- Process device/hub returns from patients
- Coordinate with support regarding equipment need
