Amazon Customers Care (Remote Jobs Work From Home)

July 5, 2024

Company: Amazon

Industry: Private

Employment Type: Full-time

Working Hours: 8 Hours

Job Location: USA

Full Job Description:-

This job is situated in one of our endorsed office areas in St Nick Monica, CA.

Need to possess the strategic execution of plans and undertakings that make a prompt effect on clients and organizations?

As a Client Achievement Chief with Home and Way of life Amazon Merchant Administrations, you will work with Amazon’s top seller accomplices, impacting cycles and plans across their organizations on Amazon.com and further developing end-client experience. You will give information driven key experiences and guarantee high functional guidelines. Your own commitment, relationship building, and scientific abilities are vital to fostering a confided in warning relationship to guide and impact sellers to accomplish their key and strategic objectives.

The H&L Amazon Merchant Administrations Group works with Sellers who sell items, for example,

Home and Way of life (Toys, Furniture, Kitchen, Music/Video, Significant Apparatuses, Home Improvement, Grass and Nursery, and so on.)

Our objectives incorporate giving the best merchant experience, a compensating Client Achievement Chief experience, and at last to improve the experience of our end clients. You will team up with a group of 6-10 Client Achievement Directors to enhance, constantly improve, learn, and develop to serve the two sellers and Amazon’s huge number of clients.

The groups are steady, connect routinely for entertainment only occasions, and support each other in consistent improvement. Client Achievement Chiefs have a make way to jobs across Amazon, including an immediate way to Senior CSM inside our group. We make a solid effort to guarantee your singular expert development.

Everyday Jobs and Obligations:

Go about as the essential resource and as the inner supporter for seller issues, questions, solicitations, accelerations, and concerns
Recognize, exhort, and execute key seller needs across promoting, marketing, and inventory network the executives
Communicate with different gateways to foster item informing on Amazon.com, screen index stock positions, and track deals execution
Dissect information from numerous sources and present suggestions to merchants on patterns and potential open doors
Offer help and key business suggestions while working with inward groups to guarantee functional execution
Create and convey reports to merchants intended for their necessities and vital development objectives
Instruct merchants on apparatuses, arrangements, processes, and significant learning experiences through Amazon projects and items
Pitch special chances to assist merchants with driving income development to meet their YoY objectives
Draw in different inward partners to issue settle, surface deformities, separate and break down information, and drive constant improvement for your sellers and the association
Recognize, address, and scale process enhancements across the group and more extensive association
Oversee testing account objectives, issues, and activities
We are available to recruiting possibility to sort out of one of the accompanying areas:
St Nick Monica, CA, USA

Essential Capabilities

Experience with Microsoft Succeed
Experience breaking down information and best practices to survey execution drivers
3+ long periods of expert work insight
Information examination experience including controlling huge datasets from complex frameworks and deciphering results
Experience creating and carrying out techniques
Experience impacting partners
Capable in Succeed
Using time effectively, prioritization, and critical thinking abilities
Solid composed and verbal relational abilities
Abilities for building proficient connections
Experience quickly adjusting to change and managing equivocalness

Favored Capabilities

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Four year college education, Graduate degree, or same
3+ long stretches of involvement with account the board, deals, showcasing, purchasing, inventory network the executives, transportation, acquirement, client care, or counseling
3+ years in related ventures, like retail, neighborliness, innovation, purchaser gadgets, home merchandise, sporting products, logical items, modern items, or telecom
Experience with insightful and efficiency apparatuses including or like: Scene, Salesforce, Microsoft OneNote, SharePoint, and Prophet Business Knowledge
Online business experience

Information investigation experience

Demonstrated capacity to learn instruments and cycles then successfully utilizing them to offer support
Deal with various undertakings and needs in a high speed, cutoff time centered climate
Demonstrated history of taking proprietorship and driving outcomes
Solid tender loving care
Astounding critical thinking abilities
Happy with working in a different gathering and adding to a comprehensive culture

Amazon is focused on a different and comprehensive work environment. Amazon is an equivalent open door boss and doesn’t segregate based on race, public beginning, orientation, orientation character, sexual direction, safeguarded veteran status, inability, age, or other legitimately safeguarded status. For people with handicaps who might want to demand a convenience