Full Job Description:-

Are you seeking a role that combines the wisdom of a well-established leader in the industry with the dynamic energy of a startup? Are you driven by the idea of making a tangible impact in your professional endeavors? We are an esteemed organization, renowned for our innovative approach and commitment to excellence over the past four decades, and we’re on the lookout for someone just like you to join our vibrant team. We value integrity, flexibility, loyalty, compassion, and dedication—qualities we eagerly anticipate finding in you. TIAA Customer Service Remote Jobs

Your Role

As a Customer Service Representative with us during our exciting period of growth, you’ll be an essential part of a team making a positive impact. This role offers fantastic opportunities for growth and exposure to various business areas. TIAA Customer Service Remote Jobs

Responsibilities Include

• Contributing positively as a team member towards our shared company objectives.
• Upholding department standards for quality and productivity.
• Utilizing tools and technology efficiently to resolve customer inquiries.
• Collaborating with partner departments to ensure customer satisfaction.
• Engaging actively in the learning and development process. TIAA Customer Service Remote Jobs

What You Bring

• A High School Diploma or equivalent.
• 1 – 2 years of customer service experience, with proficiency in using multiple computer systems.
• Independent work skills alongside the ability to collaborate with a team.
• Strong organizational skills, with the ability to prioritize tasks and adhere to deadlines. TIAA Customer Service Remote Jobs
• Respect for confidentiality and professional communication skills.

Base Pay Range: $25.00/hr. – $35.00/hr.

Actual base revenue may also range primarily based totally upon, however now no longer restricted to, applicable experience, time in function, base revenue of inner peers, previous performance, enterprise sector, and geographic location.  In addition to base revenue, the aggressive repayment bundle may also encompass, relying on the function, and participation in an incentive application connected to performance (for example, annual discretionary incentive programs, non-annual income incentive plans, or different non-annual incentive plans). TIAA Customer Service Remote Jobs

Company Overview

TIAA is the main issuer of economic offerings inside the academic, research, medical, cultural and authorities fields. We provide an extensive variety of economic solutions, which include investing, banking, recommendation and education, and retirement offerings. TIAA Customer Service Remote Jobs

Benefits and Total Rewards

The employer is devoted to creating economic well-being feasible for its clients and is similarly devoted to the well-being of our buddies. That’s why we provide a complete Total Rewards bundle designed to make a high-quality distinction inside the lives of our buddies and their cherished ones. Our advantages encompass an advanced retirement application and notably aggressive health, well-being and work existence services that allow you to attain and keep your great feasible physical, emotional and economic well-being. TIAA Customer Service Remote Jobs

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We take into account all certified candidates for employment irrespective of age, race, color, countrywide origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or every other included status. TIAA Customer Service Remote Jobs

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1. Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
2. Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
3. Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
4. Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
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7. Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.