Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
Job Type:
Adjunct Staff (Fixed Term)
TheRANDSurvey Research Group (SRG)currently has openings forTelephone Interviewers(Remote, Part-time, Temporary).
- Interviewers will workremotelyafter training on site at the RAND Santa Monica office and working on site for 1 to 2 shifts.
- Part-time, temporary adjunct position without benefits (except as mandated by law)
- Mid-November through December 2024(approximately six weeks) with potential to move on to other projects
- 18-30 hours per weekduring scheduled six-hour shifts, Monday to Friday
Interviewers will conduct structured calls to health care providers who were previously invited to participate in a web survey. The purpose of the call is to remind and encourage providers to complete the web survey and to confirm and update contact information. Telephone interviewers use CATI (Computer-Assisted Telephone Interviewing) and are required to follow study protocols and strict quality control procedures.Interviewers may have the opportunity to move on to other projects when this project ends.
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Qualifications
- Excellent verbal communication skills
- Clear speaking voice and professional telephone manner
- Familiarity with health care settings a plus
- Good telephone interpersonal skills to establish rapport with participants
- Comfort talking with people from diverse backgrounds about sensitive topics
- Good computer skills; Experience with CATI systems helpful
- Ability to work in a production-oriented, closely monitored structure
- Ability to read scripts verbatim and adhere to strict quality control procedures
- Availability to work 18-30 hours per week during six-hour scheduled shifts
- REMOTE WORK FROM HOME requires high-speed internet connection and a quiet, private space inwhich to work. We provide equipment.
Training
- Successful applicants must attend amandatory paid 3-day training at the RAND Santa Monica office and work 1-2 shifts on site before being cleared for remote work.
Training schedule:
- Tuesday, Nov 12
- Wednesday, Nov 13
- Thursday, Nov 14
- 10:00 am to 4:00 pm each day
Salary Range: $20.00 - 21.00 per hour
Continued employment eligibility is contingent upon passing a background check and conflict of interest review, successful completion of training.
Equal Opportunity Employer: race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet
