Company: PACS
Industry: Private
Employment Type: Full-time
Working Hours: 8 Hours
Job Location: USA
Full Job Description:-
Company Description
Founded in 1999, Technology Navigators is an Austin born and based high-tech recruiting and staffing firm that has experienced and professional recruiters who know the people you need to know to grow! We place high value on our relationships so candidates can feel confident that our staff of professionals will keep in close contact with you throughout your search and beyond. Technology Navigators values our candidates’ unique talents, skills and experiences and strive to showcase their best qualities to our clients.
Job Description
No sponsorship available. No third-party/C2C applicants.
This is a 100% REMOTE opportunity. Applicants must reside in the United States.
Our client’s ability to leverage technology has made the company a highly regarded leader in the healthcare IT services industry. With ease of access to data and an enhanced user experience as it relates to technology, this client has radically elevated the healthcare tech space and continues to find new ways to improve its infrastructure and software services.
The organization is thriving and looking for top talent to join the technical team. They need you, an experienced Cardiology Imaging Support Analyst, to join the team and help take on some exciting upcoming projects!
What you get to do:
- Play a key role in delivering end-user support for enterprise cardiology healthcare applications
- Monitor incident queues through ServiceNow and respond promptly to incident calls
- Take charge of resolving product issues as they arise and escalate unresolvable issues as necessary
- Provide detailed documentation for both internal users and end users
Qualifications
What you need to succeed:
- 3+ years of experience providing cardiology application support to end users
- Hands-on experience with PACS
- Recent experience with one or more of the following healthcare applications: Merge Cardio, Fuji Synapse Cardiovascular, Merge Hemo, Epiphany, GE Muse, and/or GE Centricity/CCW
- Proven understanding of the Google suite of productivity tools
- Strong communication and collaboration skills
- Have experience with ServiceNow? This will be a major PLUS that sets you apart from the competition!