Project Manager - Customer Success

Company: General Motors

Industry: Private

Employment Type:- Full Time

Work Hours:-  8 Hours

Locations:- USA

Full Job Description:-

We are looking for a talented and driven Project Manager - Customer Success to join the General Motors team. This individual should have a passion for helping customers find success, and will be responsible for overseeing projects that aim to increase customer satisfaction. The ideal candidate will have the ability to effectively manage multiple projects, while consistently demonstrating excellent communication and organizational skills.

Qualifications:

  • Bachelor's Degree in Business Administration, or related field
  • Minimum of 5 years of project management experience
  • Demonstrated track record of delivering successful customer satisfaction projects
  • Excellent communication and organizational skills
  • Ability to work independently and within a team
  • Attention to detail and accuracy
  • Proficiency in MS Office and project management software

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At General Motors, we are committed to providing our customers with the best possible experience. If you are driven to improve customer satisfaction and have a proven track record of successful project management, we’d love to hear from you!

Job Qualifications

  • Excellent Customer Service Skills
  • Proven Track Record Of Successfully Managing Projects
  • Ability To Work With Multiple Stakeholders
  • Excellent Written And Verbal Communication
  • Ability To Develop And Maintain Strong Relationships With Customers
  • Attention To Detail And Strong Organizational Skills
  • Understanding Of Project Management Processes And Techniques
  • Experience With Project Management Software.

Required Skills

  • Budgeting
  • Documentation
  • Planning
  • Communication
  • Negotiation
  • Leadership
  • Quality Control
  • Presentation
  • Collaboration
  • Organization
  • Strategic Thinking
  • Problem-Solving
  • Decision-Making
  • Time-Management
  • Risk-Management

Soft Skills

  • Communication
  • Leadership
  • Problem Solving
  • Time management
  • Interpersonal Skills
  • creativity
  • self-motivation
  • flexibility
  • Critical thinking
  • Teamwork

Project Manager - Customer Success

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