Onsite Entry-Level Administrative Assistant (FTE)

October 19, 2024

Industry: Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

Onsite Entry-Level Administrative Assistant (FTE)

Shift: Day shift (7:00 am – 11:00 am and 12:00 pm – 4:00 pm) Monday – Friday

Budget: 10.00 USD/hr, eligible for overtime.

Type: Onsite, remote 1 day a week.

Location: Raleigh, NC 27615 (local candidates only)

Category: FTE (40 hrs/week)

Education Desired: High School Diploma

Pay Frequency: Monthly

Industry: Translation and Localization, Interpretation Agency

Benefits:

Market rate salary
Overtime (when there is a business need)
1 day a week remote work (Work from Home, Work from Anywhere).
Team work. Supportive and collaborative team environment.
Learning and Development. Opportunities for professional growth and development.
PTO
Corporate equipment
401-K contributions
Tuition reimbursement aligned to business needs
Wellness benefits
Flexible work arrangements.
Health, vision, and dental insurance.

About the role:

We are seeking a highly organized and proactive Onsite Entry Level Administrative Assistant at Prisma International Corporation. The Administrative Assistant will be responsible for providing administrative support, managing phone calls, maintaining communication with team members, assisting executives with clerical tasks, and handling general administrative duties. The role will also support the Dispatch Operations for Outbound coordination of interpreters and join our dynamic team at a leading Language Service Provider. This onsite local role to Raleigh, NC or surroundings that also involves sourcing and dispatching interpreters for clients in the United States via phone, text, email, and social media platforms. The ideal candidate will have experience or potential to work in electronic dispatch operations center and possess excellent communication and multitasking skills.

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Key Responsibilities:

Coordinate and dispatch interpreters for various client requests in a timely and efficient manner.
Manage communication with interpreters and clients through phone, text, email, and social media platforms.
Monitor and track interpreter availability and assignments.
Ensure all dispatch operations comply with company policies and client requirements.
Provide exceptional customer service and support to both interpreters and clients.
Maintain accurate records of dispatch activities and client interactions.
Collaborate with team members to optimize dispatch processes and improve service delivery.
Data entry for accurate record keeping on Monday.com, Salesforce, Dropbox, and other applications.

Minimum Requirements:

High school diploma/GED or equivalent preferred
Willingness to learn and grow with us
Administrative Assistance and Executive Administrative Assistance skills or potential
Phone Etiquette and Communication skills
Clerical Skills (printing, scanning, mailing, shipping and handling, minor errands).
Strong organization and time management skills
Ability to work well in a team environment
Attention to detail and problem-solving skills
Proficiency in Microsoft Office applications
Previous experience in an administrative role is a plus
Ability to type 65 words per minute or above

Preferred Skills:

Experience working with others others.
Resilient, direct and clear communication.
Ability to learn quickly and work in a fast-paced environment.
Professional verbal and written communication skills in English.
Strong organizational and multitasking abilities.
Proficiency in using communication tools such as phone systems, email, and social media platforms.
Ability to work independently and manage time effectively in a onsite work environment.
Problem-solving skills and attention to detail.
Familiarity with digital dispatch operations and dispatch processes.
Customer service-oriented mindset.

How to Apply:

Interested candidates should submit their resume detailing their qualifications and experience to hr@prisma-international-corporation.com

Prisma International Corporation is an Equal Opportunity Employer and committed to diversity, equal opportunity, and non-biased hiring practices. Qualified candidates of all backgrounds are encouraged to apply for this position. Prisma International Corporation offers a competitive salary and generous benefits package, for the region and market where position is posted.