IT Analyst Network Firewall

October 5, 2024

Company: Caterpillar

Industry: Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What does it mean to live the Caterpillar Experience?

It means you play a part in building a better world. You contribute to a winning culture—a spirit of accountability—that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.

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Job Summary

Provides IT support of corporate Firewall infrastructure that consists of over 660 physical and virtual firewalls. Applies solutions to business and technical issues through customer interactions in the design, debugging, testing, and integration/implementation of firewalls including firewall design and network troubleshooting.

What You Will Do:

This position reports to an Information Technology Manager.

Responsibilities include:

Ensuring the quality and reliability of the firewall infrastructure.
Performing firewall rule implementation and quality reviews.
Implementing new firewalls for startup sites.
Implementing core firewall management and logging equipment.
Troubleshooting routing and connectivity issues.
Participating in the On-Call rotation.
Completing EOL firewall replacements and upgrades to the firewall environment.
Working on complex infrastructure technology components.
Executing change management process practices.
Assisting customers and co-workers with documentation, training and usability efforts.

What You Have:

Relevant degree, technical certification, or equivalent experience: Computer-related or Engineering-related four year College or University Degree with an emphasis on computer networking.
Strong work experience in Information Technology or preferably a Network or Firewall related area of a business.
Knowledge of Caterpillar policies and procedures, and a general understanding of Caterpillar’s organization with strong business acumen and professionalism.
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
Ability to work independently and manage one’s time as well as well as being a collaborative team member.
Ability to troubleshoot issues and make network changes as needed to resolve issues.
Ability to respond to demanding target dates.

Desired Skills:

Relevant work experience with medium to large companies
Experience managing Check Point firewalls
Hands-on network or firewall experience
Cloud Technology Experience
Proxy Experience