Customer Service Representative - Live Chat (FULLY REMOTE)

Industry: Private

Employment Type:- Full Time

Work Hours:-  8 Hours

Locations:- USA

Full Job Description:-

Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service. 

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Qualifications

  • Previous customer service experience
  • Strong attention to details
  • Conscientious, team player
  • Honesty integrity, quality craftsmanship and a good attitude
  • Clear background check and drug screen

Benefits

  • Medical, Prescription, Dental, Vision
  • Disability & Term Life Insurance
  • Matching 401k benefits
  • On-going training & development, & growth opportunities
  • Paid Holidays
  • Paid Time Off (PTO)
  • We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match

Responsibilities

  • With no salary cap, your effort determines your paycheck!
  • Call customers from prior day for quality check
  • Call maintenance customers and schedule visits
  • Call on customer list to offer promotions
  • Follow up on reviews positive and negative
  • General inbound customer service

Customer Service Representative - Live Chat (FULLY REMOTE)

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