Full Job Description:-

CHS Inc. is a main worldwide agribusiness owned by farmers, ranchers and cooperatives throughout America that gives grain, meals and electricity sources to organizations and customers across the world.  We serve agriculture clients and customers throughout America and across the world.  Most of our 10,000 personnel are inside the United States, however, these days we’ve got personnel in 19 countries. At CHS, we’re developing connections to empower agriculture. CHS Customer Service Remote Jobs

Summary

Make outbound calls/take inbound calls on behalf of organizations that are making a difference. Take the first step to start your new career with CHS by applying today, CHS Customer Service Remote Jobs

What we do:

• Collaborate with prestigious organizations such as Intuit Turbotax, Louis Vuitton, Carnival Cruises, and more through our dynamic ConnectWave Teams.
• Immerse yourself in a dynamic call center environment, handling both inbound and outbound interactions on subjects that make a difference.
• Seize the opportunity to facilitate transactions and promote diverse products and services, playing a vital role in creating positive customer engagements. CHS Customer Service Remote Jobs

We offer:

• Full-Time hours that enable you to take time off for the things that are important to you. Part-time hours are also available too.
• Virtual Certification Training
• Rewards & Recognition Programs
• Bi-Weekly Pay & Bonus potential with access to your pay at anytime!, CHS Customer Service Remote Jobs
• No Medical or Health Benefits provided

Requirements:

Hardware/Software Requirements:

• Windows PC/Laptop
• Minimum 14” monitor/screen
• Max roundtrip: 120ms
• Windows 10 or 11 ONLY with at least 8GB RAM (4GB Useable)
• Intel or AMD Processor
• Windows Defender antivirus and Firewall must be turned On
• United States based High-Speed Internet Only– Cloud Based Internet are NOT Acceptable
• Wired connection to router/modem is REQUIRED (wifi is not permitted)
• 10+ Mbps download speed and 3+ Mbps upload speed are the minimum speeds accepted
• Mobile Hotspots (T-Mobile, Verizon), Satellite, and VPNs are NOT permitted, CHS Customer Service Remote Jobs
• ISP must be STABLE and located within the USA and its territories

Technology Requirements:

• High Speed Internet. A wired connection to the router/modem is REQUIRED
• Dual monitors recommended
• USB Wired Headset (Wireless are NOT compatible)
• External speakers or sound on your computer
• External Wired Mouse, CHS Customer Service Remote Jobs
• Webcam

Telephone Requirement:

• Phone Verification Requirement: While the actual phone calls do not utilize your device, it is essential to have phone access for a “PIN call” to complete necessary verifications.
• Mandatory Multi-Factor Authentication (MFA): Users outside our corporate network, including Microsoft Teams, are obligated to implement Multi-Factor Authentication (MFA), which involves phone verification.
• Preferred Cell Phone: Although a cell phone is preferred, a landline number is also acceptable for fulfilling the verification and authentication requirements. CHS Customer Service Remote Jobs

Other Requirements:

• Age Requirement: Minimum age of 18 years old.
• Skill Assessment: Successfully pass a skill assessment.
• Commitment to Continuous Learning: Embrace a culture that values self-improvement and the pursuit of excellence.
• Remote Workspace Requirements: Establish a home office or a dedicated quiet space conducive to work, ensuring a distraction-free environment.
• Background Check Clearance: Successfully pass a background check; timely submission is crucial to prevent any disruptions during training. CHS Customer Service Remote Jobs
• Outstanding Communication Skills: Demonstrate exceptional conversational abilities while delivering customer-focused interactions, creating positive experiences for every individual you engage with.

Miscellaneous:

• Visit ConnectWaveSolutions.com to buy equipment that is NEEDED
• Requirements for our work at home program: (not provided). CHS Customer Service Remote Jobs

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Critical illness insurance
• Accident insurance
• Group legal services
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• CHS Fit360o well-being program
• Employee assistance program
• Mental health services from Learn to Live
• Included Health (including LGBTQ+ community)
• Pension plan
• 401(k) retirement plan with match
• Profit-sharing
• Life insurance
• Auto/Home
• Dependent life insurance
• Short- and long-term disability
• Identity protection
• Vacation time, paid time off and sick leave
• Floating holidays
• Paid parental leave
• Adoption assistance
• New baby kits
• Military benefits
• Paid volunteer hours
• Tuition reimbursement
• Learning and professional development courses and training
• Leadership development training
• CHS Customer Service Remote Jobs

While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:

1. Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
2. Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
3. Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
4. Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
5. Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
6. Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
7. Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.