Associate Destination Manager

October 4, 2024

Company: Walt Disney

Industry: Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Locations:- USA

Full Job Description:-

Are you ready for a magical career opportunity? Join The Walt Disney Company as an Associate Destination Manager and help create unforgettable experiences for guests at our world-renowned destinations. We are looking for a passionate and driven individual who is ready to immerse themselves in the world of Disney and make a difference in the lives of our guests. If you have a strong background in hospitality, excellent communication skills, and a love for all things Disney, we want to hear from you! Come join our team and be part of the magic.

Coordinate and oversee the daily operations of a designated destination at a Walt Disney Company property, ensuring a seamless and unforgettable guest experience.
Collaborate with various departments and teams to develop and implement strategies to enhance guest satisfaction and exceed performance goals.
Train, mentor, and supervise a team of employees to deliver exceptional customer service and maintain the Disney standard of excellence.
Monitor and analyze guest feedback and data to identify areas for improvement and implement solutions to enhance guest satisfaction.
Ensure compliance with company policies and procedures, as well as health and safety regulations.
Act as a brand ambassador for the Walt Disney Company, promoting the company's values and mission to guests and employees.
Develop and maintain relationships with vendors and partners to ensure seamless operations and exceptional guest experiences.
Plan and execute special events and promotions to drive guest engagement and increase revenue.
Stay up-to-date on industry trends and best practices to constantly improve the destination's offerings and guest experience.
Handle guest inquiries, complaints, and requests in a timely and professional manner, striving to exceed guest expectations at all times.

Job Qualifications

Bachelor's Degree In Hospitality Management, Tourism, Or A Related Field.
Minimum Of 3 Years Experience In Destination Management Or Event Planning.
Strong Knowledge Of The Local Area, Including Popular Attractions, Accommodations, And Transportation Options.
Excellent Communication And Interpersonal Skills, With The Ability To Build Relationships With Clients And Vendors.
Experience With Budget Management, Contract Negotiation, And Project Management.

Required Skills

Project Management
Vendor Management
Data Analysis
Contract Negotiation
Budget management
Event Planning
customer service
Public speaking
Team Leadership
Creative Thinking
Sales Techniques
Marketing Strategies

Soft Skills

Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving