Industry: Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Locations:- USA
Full Job Description:-
AWS Client care offers worldwide help to an extensive variety of business and government clients as they construct crucial applications on top of AWS administrations like Amazon EC2 and Amazon S3. Amazon Customer Service Jobs Remote.
As an AWS Client Achievement Delegate, you’ll draw in with US Government (USG), and endeavor clients, giving preparation, backing and examination. You will work with different individuals from the AWS Endeavor group including Specialized Record chiefs (Hat’s), Deals and Arrangement Modelers. You will be the Well-informed authorities on Big business Record and Charging issues. You will proactively assist clients with keeping away from possible issues. Jump profound to comprehend the fundamental issues to assist a client with settling issues. Amazon Customer Service Jobs Remote.
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Moreover, your obligations will incorporate, yet won’t be restricted to, the accompanying:
- Being the client confronting voice for USG and Endeavor clients, tending to complex record and charging issues. Amazon Customer Service Jobs Remote.
- Working with Big business clients to comprehend how they use AWS record and charging administrations, and giving significant criticism. Amazon Customer Service Jobs Remote.
- Performing profound jump examination on USG/Undertaking client records and charging proclamations. Amazon Customer Service Jobs Remote.
- Instruct clients on announcing choices, cautions and financial plans.
- Giving brief, effective, nitty gritty, client arranged help to Big business clients
- Working with client care peers all over the planet to guarantee a predictable and top notch degree of help. Amazon Customer Service Jobs Remote.
- Driving ventures that further develop client cooperations with AWS record and charging data
- Going about as the Voice of the Client for our Undertaking clients, announcing and following up on noticed regions for development. Amazon Customer Service Jobs Remote.
- Effectively looking for answers for client needs, imparting patterns to initiative, and proposing imaginative arrangements for the benefit of the client experience. Amazon Customer Service Jobs Remote.
- Helping with Big business client correspondence during AWS basic send-offs and support occasions. Amazon Customer Service Jobs Remote.
- Taking care of creating nitty gritty information about AWS explicit item and elements
- Work with AWS groups to drive goal of issues for clients. Amazon Customer Service Jobs Remote.
- Ensuring interior information reference pages are refreshed. Amazon Customer Service Jobs Remote.
Fundamental Capabilities
- Current, dynamic US Government Trusted status at the TS/SCI level with polygraph.
- Competitor should be 8140 consistent.
- 2+ year experience in Client assistance and additionally Record The board working with high-profile clients. Amazon Customer Service Jobs Remote.
- Demonstrated insight with MS Succeed
Favored Capabilities
- Experience in administration or potentially account the executives positions. Amazon Customer Service Jobs Remote.
- A drive to dive into the subtleties of a framework or interaction to tackle client issues. Amazon Customer Service Jobs Remote.
- Demonstrated outcome in a high speed help climate
- Exhibited achievement driving cross-useful expectations
- SQL or potentially other social information base insight
- Solid familiarity with Web Advances and the Web
- Comprehension of cloud based process and capacity ideas
- Experience taking possession and driving goal on heightened client issues
- Great oral and composed relational abilities
- Extraordinarily solid client taking care of, compromise, and critical thinking abilities; center around quality in client experience. Amazon Customer Service Jobs Remote.